Privacy Policy

Enzolt Energy Private Limited ("Enzolt", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to your use of our website and services.

1. Information We Collect

• Account & contact details — name, email address, phone number, and shipping/billing addresses you provide.
• Order information — products purchased, order value, and transaction history.
• Payment information — handled by our payment gateway (Razorpay). We do not store your full card or banking details.
• Technical data — IP address, browser type, and usage data collected through cookies and analytics.

2. How We Use Your Information

• To process and fulfil your orders, including delivery and invoicing.
• To create and manage your account and provide customer support.
• To send transactional communications (order confirmations, shipping updates, invoices).
• To send marketing communications where you have consented — you may unsubscribe at any time.
• To improve our website, products, and services, and to prevent fraud.

3. Sharing of Information

We do not sell your personal information. We share it only with:

• Service providers who help us operate (payment gateway, logistics/courier partners, email and hosting providers).
• Authorities, where required by law or to protect our legal rights.

4. Cookies & Analytics

We use cookies and similar technologies to keep you signed in, remember your cart, and understand how the site is used. You can control cookies through your browser settings, though some features may not function without them.

5. Data Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections and secure authentication. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You may request access to, correction of, or deletion of your personal information, and you may withdraw consent to marketing at any time. To exercise these rights, contact us using the details below.

8. Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision.

10. Contact

For privacy questions or requests, contact us at sales@enzolt.com or +91 94440 41145, 76/2 Padavatamman Koil Street, Madhavaram Milk Colony, Chennai - 600051.

This document is a general template and does not constitute legal advice. Please have it reviewed by qualified legal counsel and aligned with India's Digital Personal Data Protection Act before relying on it.